configuring Unified CM for Presence
1. Go to System -> Application Server and add CUP
2. Go to System -> Service Parameter
-> Cluserwide Parameters (System – Presence )
and change Default Inter-Presence Group Subscription to Allow Subscription
3. Configure End Users and Application Users
*) LDAP
4. Go to User management -> End Users
and check Telephone Number and Device Assotiation
verify Primary Extention
verify Permition (Standard CCM End Users, Standard CTI Enabled)
verify Allow Control Device from CTI
5. Go to Licencing-> Capapabilites Assignement and enable CUP & CUPC ( communnicator) for this particular users
6. For Cisco IP Phone messanger app go to
User Managerment -> Application Users and add new user PhoneMessenger
*) Cisco IP Phone Messenger enables your Cisco Unified IP phone to receive, send, and reply to instant messages
7 Test. Go to User Managermet -> User Group Configuration
